• When you make a booking with us we enable you to pay using reputed payment gateways that can accept a variety of credit or debit cards. However your booking is only valid when we receive the money in our account linked to the payment gateway. We cannot be held responsible for any techical failures that prevent the receipt of money to us.
  • Foreign currency conversion charges and credit card transaction charges etc are to be born by the buyer and cannot be passed on to us. 
  • All bookings are only valid when paid full prior to arrival or payment cutoff date
  • Should there be any cancellations we will need time to reconcile payments and this can take upto 60 days
  • In order to make refunds and prevent fraudulent transactions, we may ask you for a proof of authenticity with regards to your identity and bank details
  • You may write to us at hello@travstore.com with Cancellation and refunds mentioned as subject, while seeking information with regards to your cancellation and provide complete details of the transaction