Phang Nga Bay Speedboat Tour from Phuket | James Bond Island & Naka Island

1. Booking & Confirmation

• All bookings are subject to availability at the time of reservation.

• Instant confirmation will be provided after full payment is received.

• Please ensure all guest details (name, hotel, contact number) are accurate to avoid delays in pickup and tour operation.

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2. Child Policy

• Child rate applies for children aged 3–10 years.

• Children under 3 years old may join free of charge but must sit on a guardian’s lap.

• For safety reasons, infants are not recommended for speedboat tours during rough sea conditions.

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3. Cancellation & Refund Policy

• Free cancellation up to 24 hours before departure for a full refund.

• Cancellations made less than 24 hours before the tour time are non-refundable.

• No-shows or late arrivals will be charged 100% of the total booking amount.

• Refund processing time may take 7–14 business days depending on the payment provider.

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4. Weather & Sea Conditions

• The tour program is subject to change depending on weather, tide, and sea conditions for safety reasons.

• In case of unsafe weather or government announcement, the tour may be rescheduled or fully refunded.

• No refunds will be provided for itinerary changes due to weather or natural conditions.

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5. Pickup & Transfer

• Complimentary hotel transfer is available from selected areas in Phuket.

• Pickup time will be confirmed after booking (usually 1–2 hours before departure).

• Guests staying in remote areas may be required to pay an additional transfer surcharge or meet at a designated pickup point.

• Guests must be ready in the hotel lobby at least 10 minutes before the scheduled pickup time.

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6. Health & Safety Requirements

• Not recommended for pregnant women, elderly guests with serious medical conditions, or guests with back/neck problems.

• Guests with heart conditions, mobility limitations, or recent surgery should consult a doctor before joining.

• All passengers must wear life jackets during the speedboat journey as instructed by the crew.

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7. National Park & Environmental Regulations

• National park fees are included (if specified in the inclusions).

• Guests must follow local environmental regulations and safety instructions from the guide.

• Littering, damaging coral, or disturbing wildlife is strictly prohibited.

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8. Insurance & Liability

• Basic accident insurance is included during the tour period.

• The operator is not responsible for loss, theft, or damage of personal belongings.

• Participation in water activities (swimming, canoeing, etc.) is at the guest’s own risk.

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9. What to Bring

• Passport or copy (for national park requirements)

• Swimwear & towel

• Sunscreen & sunglasses

• Comfortable clothing & footwear

• Waterproof bag for personal items

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10. Tour Operation Notice

• The itinerary timing is approximate and may vary depending on weather, sea traffic, and operational conditions.

• The operator reserves the right to modify the program for safety and operational efficiency without prior notice.

• Minimum number of passengers may be required to operate the tour. In rare cases, an alternative date or full refund will be offered.

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11. Responsibility Clause

By booking this tour, guests acknowledge and accept all terms, safety guidelines, and operational conditions stated above. Travstore and its partners prioritize guest safety and reserve the right to refuse participation if deemed unsafe.