Krabi Rafting, ATV & Monkey Temple Tour with Lunch & Transfer

1. Booking & Confirmation

• All bookings are subject to availability at the time of reservation.

• Full payment is required to confirm the booking.

• Confirmation will be issued after successful payment and tour availability check.

• Please provide correct hotel details and contact information to ensure smooth pickup arrangements.

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2. Child Policy

• Child rates apply for children aged 4–11 years.

• Children must be accompanied and supervised by a parent or guardian at all times.

• For safety reasons, very young children may not be permitted to join rafting and ATV activities.

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3. Cancellation & Refund Policy

• Free cancellation up to 24 hours before tour departure for a full refund.

• Cancellations made less than 24 hours before departure are non-refundable.

• No-shows and late arrivals will be charged 100% of the tour fee.

• Refund processing may take 7–14 business days depending on the payment provider.

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4. Weather & Safety Conditions

• The tour operates in most weather conditions.

• The program may be modified or adjusted due to weather, river conditions, or safety concerns.

• In case of unsafe conditions (heavy rain, strong currents, or government announcements), the tour may be rescheduled or fully refunded.

• No refund will be provided for itinerary changes due to weather or natural conditions.

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5. Pickup & Transfer Policy

• Complimentary round-trip transfer is available from selected Krabi areas.

• Pickup time is approximately 08:00 – 08:40 AM depending on hotel location.

• Guests staying outside the standard pickup zone may be required to pay an additional transfer surcharge or meet at a designated pickup point.

• Guests must be ready at the hotel lobby at least 10 minutes before the scheduled pickup time.

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6. Health & Participation Requirements

• Not recommended for pregnant women, elderly guests, or guests with back, neck, heart conditions, or serious medical issues.

• Guests with high blood pressure, recent surgery, or physical limitations should consult a doctor before joining.

• Participants must be in good physical condition for rafting and ATV activities.

• The operator reserves the right to refuse participation if deemed unsafe.

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7. Safety & Liability

• All participants must follow the safety instructions provided by guides and instructors at all times.

• Safety equipment such as helmets and life jackets must be worn during rafting and ATV activities.

• Participation in adventure activities is at the guest’s own risk.

• The operator is not responsible for loss, theft, or damage of personal belongings during the tour.

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8. Insurance Coverage

• Basic accident insurance is included during the tour period only.

• Insurance coverage is subject to the policy terms of the local operator.

• Guests are advised to have their own travel insurance for additional coverage if required.

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9. Itinerary & Operational Changes

• The itinerary and timing are approximate and may change due to traffic, weather, or operational conditions.

• The operator reserves the right to adjust the program sequence without prior notice for safety and operational efficiency.

• Minimum number of participants may be required to operate the tour. If the minimum is not met, an alternative date or full refund will be offered.

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10. Responsibility Clause

By confirming the booking, guests acknowledge and agree to all terms, safety regulations, and operational conditions stated above. The tour operator prioritizes guest safety and reserves the right to modify or cancel the tour if necessary for safety reasons.